Testimonials

We enjoy our work helping ordinary people prevent and recover from identity theft. We think we provide the best service available. But don't just take our word for it.

Read what our customers have to say.

“My recovery advocate was on top of everything and solved some problems before I even knew they were problems.”

“My recovery advocate was the best they always knew what to say to calm me down. They were great in explaining things, over and over, until I understood. My recovery advocate was so dedicated in their job and I would recommend ID Experts to anyone who is in need.”

“Our Recovery Advocate is an outstanding example of what a customer service representative should be. She consistently followed up on every detail and made sure every outstanding issue was resolved. She took the initiative to keep in contact with us as we went through the process of getting our credit record cleaned up.”

“I'm sure many companies provide these types of services, but it was our advocate's attention to detail and personal attention that would cause us to recommend ID Experts to our friends.”

“My advocate took care of my problem. She was knowledgeable, professional and considerate of my needs. She got the job done.”

“My advocate got to action fast! Before she took over for me I got the run-around.”

“What more can I say? My advocate was very professional and just tops! I hope no one gets in the fix I was in, but they should call ID Epxerts™ if they do!”

“My Recovery Advocate was excellent at explaining the process and sympathetic to the case in which we were involved. Outstanding job!!”

“My advocate was tops! I tell everyone this insurance is something to have before you have a problem.”

“My advocate was always very quick to respond to my questions and concerns. I certainly learned a lot (about Identity Theft from my advocate) which made the experience a little less terrible.”

“My advocate was always courteous and helpful and professional. I would not have handled this problem by myself and I am truly grateful and thankful to have had the help. When this happened, it came at a bad time (although there is never a good time) when I was alone and my husband was out of the country for 3 months. Having your support system gone and you're trying to run your home alone, you don't need to deal with identity theft. My advocate's help made that time sane for me.”

“It was very shocking when I first received a letter stating that someone other than myself was applying for credit using my credentials. As careful as my wife and I are in shredding documents the unbelievable happened. At first I thought there must be a mistake, but the more I dug the more I found out this was a reality. Without elaborating in detail all of the precautions I began to put into place, and the enormous amount of time I was spending on the phone, I was referred to ID Experts. Without their assistance and dedication, working ceaselessly on my behalf restoring my good credit, I'm not sure if I alone could ever have accomplished what they did. My recovery advocate was very professional, and with very frequent updates it put my mind at ease knowing I was in good hands. Hopefully this is all behind me, but should something like this ever arise again, ID Experts will be my first line of defense.”

“I would like to take this opportunity to thank my Recovery Advocate for such a great service she provided me. She was able to address my identity issue in such a professional manner that if anybody I know is misfortunate like me to go through this ID theft ordeal, I would definitely recommend friends/family/colleagues to ID Experts You did an excellent job; thank you for protecting and recovering my good name!”

“Working with my Recovery Advocate was very gratifying. She was very understanding and offered tremendous support. As you can guess, I had several questions and she always got me an answer as quickly as possible. She was always upbeat and positive and remained focused during the tough times when it was difficult to get the results we needed.”

“My recovery advocate was great, helpful, responsive, thorough and professional.
ID Experts was a great resource because I can't imagine being able to handle all the issues myself it was so time consuming.”

“I would like to say that my recovery advocate was great. They handled everything in a timely manner and reassured me that things would all work out and it has.
Because of the way ID Experts handled my case I have been telling my family and friends what a great company your firm is and I would highly recommend your firm to others in the future.”

“My Recovery Advocate was a great help and asset to us. Thank you for your expertise.”

“My advocate was very professional and efficient. If was a difficult time for me and my advocate took the bull by the horns and did what needed to be done. She stuck with it and completed everything.”

“My advocate was the best thing for me during this hard time.”